![]() ![]() ORGANIC PRODUCT is clinically tested and completely cruelty-free. ORGANIC PRODUCT is a premium blend of INGREDIENT, INGREDIENT, INGREDIENT, which are all known to reduce the appearance of wrinkles and fine lines. ORGANIC PRODUCT is clinically tested and completely cruelty-free.Īnd then, let’s say someone has sent you a message asking for the ingredients of this product once you announced it on your feed. In this case, your quick reply should sound something like this: Let’s say you’re launching a new organic skincare product. Remember to include only the repetitive info as part of your quick reply – you’ll still want to personalize your messages by greeting the person who is writing to you in the beginning and adding an appropriate CTA at the end. Enter “settings” in your business or creator account. This works well if there is a campaign you’re currently running, you’re launching a new product, or you’re organizing an event – anything where you would need to write a lot of repetitive information, and things that people would like to know the details of. To make it easier for creators and businesses to respond to direct messages and inquiries, Instagram has rolled out a quick reply feature for its business and creator accounts.Īs the name suggests, quick replies save you a lot of typing, by allowing you to use a shortcut in order to load a pre-saved message. ![]() Once people do contact you, you can give them the extra attention and the tailored info they need to turn to convert into paying customers. Including adding a simple CTA to your content such as “DM me for more info” will do wonders for your business, and especially your sales. ![]() Suggested read: Instagram Stories: 16 Killer Tips to Stand Out in 2019Īccording to a 2017 story by Business Insider, a whopping 72% of Instagram users have bought a product that they’ve seen on the app. You can send or direct people to your Instagram messages using clear CTAs in your Instagram posts and stories. Suggested Reading: What is a Brand Ambassador? & How to Launch a Successful Ambassador Program Giving them an incentive like a discount can easily turn their virtual engagement on social media into a sales conversion. These people have probably bought from you in the past and are very satisfied with their purchase, or they really like your products but have been postponing the purchase for some reason. If you’re feeling extra generous, offer them a special discount code. Slide into their DMs and thank them for showing you continuous support. So, you need to do everything you can to encourage them to continue engaging with your content. They’re practically promoting your brand without you asking (or paying) for it! They’ll react to your stories, give you a shout-out whenever you post something new or interesting, join your Instagram lives, participate in your polls, and will like and comment on your photos. Whatever the case, if you wish to be successful in the long-run, you have to make sure that you handle all these messages the same way: with care and in a timely manner.Įvery brand has at least a few loyal fans who are constantly engaging with their content.Ĭonstant engagers are impossible to miss – even if you have hundreds of thousands of followers. Other times they might raise a complaint or share with you how satisfied they are with their purchase. Sometimes, your followers will reach out to ask you something about your products – be it where they can find them, or if the product they’re interested in is still in stock, or they’ll ask the typical “how much does it cost” question. So, whenever a member from your community reaches out to you through a direct message, make sure that you respond to their message and give them the information they’re looking for. There is nothing that will repel your potential clients as much as getting the silent treatment from one of the brands they love. How to Use Instagram Messages to Build and Increase Brand Loyalty Answer MessagesĪ lot of brands focus on creating new content for their Instagram feeds and stories, but don’t pay as much attention to the reactions or questions they receive in their DMs.Ĭhances are, you have some unanswered messages in your Instagram inbox right now – if you do, we urge you to take a couple of minutes and answer them as soon as you finish reading this. ![]()
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